Support
We're here to help. Check the items below before opening a ticket.
Before opening a ticket
1
Read the guide
Read the setup guide for your product completely before reaching out.
2
Restart & retry
Restart your computer and try the setup process again from scratch.
3
Disable antivirus
Temporarily disable your antivirus and Windows Defender during setup.
4
Check your OS
Verify you are running Windows 10 or 11 (64-bit) with the latest updates.
5
Verify license key
Double-check your license key for any typos or extra spaces.
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